It was lashing down with rain at the time. Mine was the only bike in the customer parking. The dealership was however packed with customers. That should have been a sign and reminded me why I try to avoid going here for parts generally. But I persisted:
Me: I’d like a couple of indicator lenses for a 2002 Sportster please.
Them: What model is that?
Me: I'm pretty sure it doesn’t matter the 02 Sportsters are all the same.
Them: We still need to know the model.
Me: OK – it was originally an 883R.
Them: Are they for the front or back?
Me: They’re exactly the same at the front and the back.
Them: We need to know to check the part number.
Me: OK then – let’s say they are for the front.
(After a bit of clicking on a keyboard)
Them: We don’t have them in stock. I can order them for you though.
Me: Can you just check that you haven’t go any for the back in stock ?
Them: No they’re the same as the front.
(And two weeks later the parts still haven't arrived)